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Shipping GUIDE

(If you are sending motorcycle wheels, please read our Motorcycle Plating Guide.)

Summary:
How do I ship my wheels to CalChrome for processing?
Preparation and Packaging: Wheels Only
Shipping Methods & Costs
Preparation and packaging: Wheels and tires together (Mummy-Wrap)
Examples of unacceptable packaging
Guides for shipping core wheels in a wheel exchange
International shipping information

How do I ship my wheels to CalChrome for processing?

Video clip of an out of round wheel.

Before you begin, we recommend that you inspect your wheels for any curb damage that might be present. Checking the wheel at speed on a spin balancer is recommended to check for any lateral or up and down run out. We can correct and repair wheels that are slightly out of round, but it is good for you to know the condition of your wheels before you send them.

Customer Instruction Sheet.

To ship your wheels, please obtain the following items:

  • a cardboard box suitable for shipping
  • packaging tape
  • bubble wrap (see photos)

These materials can be found at the UPS Store, U-haul, Fedex Kinkos, or similar stores. For protection, please securely wrap your wheels with bubble-wrap. Please do not use foam or egg carton materials since these do not offer the necessary protection! (Please refer to these examples of unacceptable packaging.) Also include any additional accessories such as center caps and lug nuts. At this point, remember to place the Customer Instruction Sheet inside the box once you have finished filling it out. This document is important to your order since it provides us with essential information about your order and allows processing to begin as soon as your wheels are received.

If you are sending a set of wheels for re-chrome, please make sure you fill out and send the Custom Order Services Contract with your wheels for re-chrome.This contract is in place to assist in communications between all parties to help insure a smooth re-chroming transaction.

* Please Note *
Due to current workload, at this time, we are not accepting re-chrome work.

You will need the Adobe Acrobat Reader to view and print this document. If you do not have Acrobat installed, please follow the link below for the free download.

Preparation and Packaging: Wheels Only

1. Securely wrap the wheel with a continuous sheet of bubble wrap. 2. Be sure to tape the bubble wrap so it fits snugly on the wheel. 3. Carefully slide the wrapped wheel into the box. 4. Place the Customer Instruction Sheet and any accessories in the box. 5. Seal the box with packaging tape.

Shipping Methods & Costs

Average shipping costs for set of four (4) automotive in USA.
Your actual shipping costs may vary.

Freight is responsibility of the customer. Shipping costs will vary by location. Refer to the calculator at right for typical prices on UPS Ground service from California Chrome Wheel to you on 4 automotive wheels including insurance. We recommend using insured and trackable methods of shipping such as UPS or Fedex Kinko's. You may individually box your wheels or place up to 2 wheels in a box to reduce shipping costs. (Make sure to properly space bubble-wrap between the wheels for protection during shipping.)




Preparation and Packaging: Wheels and Tires Together (Mummy-Wrap)

Mummy-wrapping for a wheel
and tire is available for a
small additional fee.

If you wish to send your wheels with the tires installed on them, there are some benefits to doing this. No outside source, such as a tire store or dealership, is required to remove the tires from the wheels, since we at Cal Chrome can do this for you. For a nominal fee, we can dismount and remount the tires on the wheels after the completion of the chrome plating. This ensures that there will be no mounting tire machine damage to your wheels. And of course, we do road-force computer balance them so they will be ready to bolt back on your car upon receiving them.

Many of our customers that have Vipers, Corvettes, etc., take advantage of this service, as in some areas, the specialized equipment needed to safely remove the tires from the wheels is not available. The tire and wheel assembly is heavier than just the wheels alone, therefore, there will be an increase in freight/shipping costs. However, the benefit of us performing the installation outweighs this additional cost.

Please review the extra wrapping steps below for proper tire and wheel protection:

1. Lay a plastic sheet over the wheel face. 2. Protect the wheel face with cardboard. 3. Wrap all sides of the wheel & secure the cardboard. 4. Continue mummy-wrapping the wheel. 5. The finished result of the mummy-wrap. Continue by packaging the wheel according these guidelines.

Freight is to be pre-paid and is the responsibility of the customer. We recommend using insured and trackable methods of shipping such as UPS or Fedex Kinko's. They will accept individually wrapped tire and wheel assemblies. Bundling of 2 or more tires together is not permitted.

Examples of unacceptable packaging:

Packaging foam bits do not provide the necessary protection for heavier items such as wheels. Shipping damage caused by incorrect or insufficient packaging. A complete lack of proper padding puts any wheel in danger of being damaged during shipment.

GUIDES FOR PACKING EXCHANGE CORE WHEELS IN OUR BOXES:

One wheel per box PDF

Two wheels per box PDF

INTERNATIONAL SHIPPING INFORMAITON :

All shipments received by California Chrome Wheel Inc. from outside of the United States, are subject to customs duty, taxes, brokerage and processing fees etc. These fees and taxes are not generated by California Chrome, but by the customs agencies of all involved countries. You the customer are responsible for all fees, duty, brokerages and taxes involved in your transaction with California Chrome Wheel Inc. both on inbound shipment to CalChrome, and outbound shipments to you the customer.

These charges are invoiced to California Chrome from the appropriate customs brokers, which can take as little as two weeks, or as long as two months to receive. At the time of receipt, we will forward these invoices, and request payment from you for these invoices. Please be advised, these charges are the responsibility of you, the customer. Check with your sales consultant for more information.

 

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are available to answer your call between:

11:00 - 8:00   EST
10:00 - 7:00   CST
9:00 - 6:00   MST
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Shipping & Receiving:
28315 Constellation Road
Valencia, CA 91355
Billing:
PO Box 802936
Santa Clarita, CA 91380-2936

Phone: (661) 294-0170 | Fax: (661) 294-0104


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Copyright ©2006 California Chrome Wheel. All Rights Reserved. The use of this site, and the terms and conditions for the sale of any goods and services, is governed by the Terms of Service Agreement. By using this site you acknowledge that you have read the Terms of Service Agreement and the disclaimers and caveats contained in this site, and that you accept and will be bound by the terms thereof.